Skip to main content
Stream Setup Studio

CH.06 Β· Q&A

Questions,
answered.

Browse by category. Don’t see what you need? Send a message β†’

CH.01

general

You receive a ZIP package with your OBS scene file (.json), a brand overlay pack (lower-thirds, transitions, alerts), and a Loom walkthrough explaining every scene, source, and hotkey.

No. Once payment clears, you’ll fill out a short brief β€” including which tools you want to use. We will guide you through any installation in the walkthrough video.

YouTube, Twitch, Facebook Live, Kick, and LinkedIn Live. Multistreaming is supported via Restream on Pro and higher tiers.

CH.02

ordering

Pick a plan β†’ pay securely β†’ fill out the brief (your goals, brand assets, hardware) β†’ we build your studio β†’ we deliver via the order page β†’ you review and approve in the chat.

Yes. Each order has a built-in chat where you can talk directly with the studio team. Replies appear live without refreshing the page.

Open the order page and message us. We include reasonable revisions to make sure the build matches the brief.

CH.03

payment

Currently Visa and Mastercard, processed securely via Authorize.Net. We never store full card numbers.

No. Each plan is a one-time purchase. You will only be billed once.

Yes β€” a 30-day money-back guarantee. See the Refund Policy for full details.

CH.04

delivery

Delivery times are listed on each plan, typically 24 hours to 7 days depending on the tier.

Yes. Submit your logo, color palette, and any reference streams in the brief. We design overlays to match.

Yes. Include your current scene file in the brief and we’ll modernise it instead of starting from scratch.